Money Order and Check Payments | Western Union Quick Collect |
Payments By Regular Mail | Code City: ACEFINANCIAL |
Ace Motor Acceptance | State Code: NC |
111 Cupped Oak Drive Suite F | |
Matthews, NC 28104 | For Cash Payment with Western Union |
| Go to a Western Union Location (find) |
Payments Mailed Overnight | Complete the Blue and White Form |
Ace Motor Acceptance | |
111 Cupped Oak Drive Suite F | For Credit Card Payment Western Union |
| Matthews, NC 28104 | Go To Western Union Website |
| |
Passtime Codes |
|
During regular business hours |
Monday – Thursday 9am-6pm |
Friday 9am-5pm |
Please call the Customer Service number and speak with a Customer Service representative (800)-297-5618 |
|
After regular business hours |
Please call the Passtime Emergency Number and speak with a Customer Service representative (888)-900-0404 |
Frequently Asked Questions
Q: What methods of payment are accepted?
A: If you are mailing in your payment, you may pay by check or money order. You may also call the Customer Service number (800-297-5618) and pay by phone directly from your checking or savings account. If after regular business hours, you can go online and complete the check online form which will draft out of your checking or savings account within 24 hours. A Customer Service representative may call you the following business day to verify your information. This is a secured website and AMAC takes every effort possible to protect your privacy. Western Union Quick Collect is also available through any authorized Western Union center, or you may go online and make a payment with your credit card. Please understand these credit card payments are through Western Union directly, then the payment is sent to AMAC.
Q: How do I change my billing address or phone number information?
A: Please call the Customer Service number and speak with a Customer Service representative (800-297-5618)
Q: How can I get a copy of my payment history?
A: Please call the Customer Service number and speak with a Customer Service representative (800-297-5618)
Q: How do I know if my last payment has been received?
A: Please call the Customer Service number and speak with a Customer Service representative (800-297-5618)
Q: How do I get a pay-off amount for my loan?
A: Please call the Customer Service number and speak with a Customer Service representative (800-297-5618)
Q:Why did I only get a 14 day code for my Passtime?
A: AMAC can only give a 14 day code for checks, or pay by phones.
Q:How do I get a Passtime code until my next due date?
A: Your payment must be in the form of guarenteed funds. Examples would be Money Orders, Cash, Cashiers
Check, or Western Union Quick Collects.
